Adam Lacroix Sneed

Manager, Cybersecurity Operations · 2026 – Present

• Leads cybersecurity operations work within a global enterprise environment, balancing security outcomes with operational reality and business velocity.
• Bridges security architecture, operational execution, and stakeholder communication to turn complex risk into practical action.
• Applies deep experience in infrastructure, identity, automation, and systems thinking to enterprise cybersecurity operations.

Senior Solutions Architect, Privileged Access Management

• PAM subject matter expert for enterprise deployments across Fortune-class organizations — credential vaulting, session proxying, JIT access, and service account governance integrated with AD/Entra ID, AWS/Azure cloud IAM, SIEM/SOAR, and ITSM platforms.
• Architected API-driven automation frameworks (PowerShell, Python, REST APIs) for privileged account lifecycle management — onboarding, credential rotation, access workflows — enforcing least-privilege policies at scale.
• Designed operational runbooks, decision-logic SOPs, and escalation policies that translate directly to agentic workflow patterns — conditional branching, retry logic, human-in-the-loop approval gates, and automated remediation.
• Led root cause analysis and platform resilience engineering; built reusable knowledge bases ensuring operational continuity across teams.
• Oversaw vendor-led PAM implementations including SOW scoping, UAT, and production cutovers within Agile delivery frameworks.

• Design, build, and operate a production multi-agent system — 5+ specialized AI agents coordinating across security monitoring, business intelligence, home automation, and infrastructure management with defined roles, guardrails, and chain-of-command policies.
• Engineer prompt-driven workflows with structured output parsing, verification loops, retry logic, approval gates, and failure handling — reliability engineering applied to AI automation.
• Build AI-driven business intelligence pipelines: automated competitor monitoring, web scraping, LLM-powered analysis, and branded email digest delivery.
• Security-first agent architecture: credential isolation, tool-use policies, output sanitization, injection detection, and mandatory code scanning before execution.
• Cross-agent communication protocols, session orchestration, and workflow engines with webhook triggers, template variables, and status-driven state machines.

Director of Operations · Technical Support Manager · Datacenter Team Lead

• Progressed from datacenter operations to directing a business unit — P&L ownership, strategic initiatives, and a 30-member team while exceeding revenue targets for seven consecutive quarters.
• Built training programs that increased team utilization from 73% to 86%; designed customer feedback loops that measurably improved retention.
• Led cross-functional security initiatives aligning IAM practices with compliance requirements and business objectives.

Early Career: RedHat Linux & AIX Unix Administrator — University of Texas at Austin IT · Security Management Services LLC